Innovative Technology-Based Services
Work fields of the iso-Institutes - Current & completed projects
Technological innovative solutions in person-related services are at the core of this project. The economic landscapes of modern, developed economies are dominated by large services sectors, whether in the industrial or in the tertiary sector. Many of these services offered in the services sectors have a direct reference to person-related services. Moreover, person-related services are very analogous and interactive activities. The mechanisation and digitalisation of work in person-related services in particular are therefore more and more prevailing. The resulting need for the design of solutions in this area is one key focus of the institute's work.
The iso-Institute is a leader in the research and development (R&D) of technology-based local public transportation. Other core activities of our institute are "Age & Care" (i.e. the use of technology in healthcare and care or the Ambient Assisted Living - AAL), R&D of service sectors, the link between services sectors and manufacturing sectors and R&D of social science technology. The focus is always on the humane-orientated design of technologies in the human-machine-interaction.
The approach used in the course of this work is “services first”: i.e. before creating new services or technology-based service systems, the expectations on and the link between the service users and the service providers have to be determined. If there is no acceptance of the new approaches to the usual practices on the part of customers or patients and on the part of the service providers, innovations have no chance. Consequently, when designing services, both users and providers must always and fully be involved at a early stage.
Our institute has conducted numerous works in this field among others with networks of research projects as "meta-projects". Assistance technologies and services that support everyday life or person-related services for rare diseases, here with special reference to ALS, are few examples.
In this project field, for a successful R&D of innovative services, the cooperation with other disciplines (such as computer science, medicine, nursing science) and with representatives of social institutions (such as companies and social associations) is indispensable.
Current Projects
“WIR! – HEALTH.AI – AI4KOnCo – AI for Kids Oncology Consent – Needs Assessment and Acceptance Study”
Project Duration: 01.11.2025 - 31.10.2027
A cancer diagnosis in childhood places enormous emotional strain on families. They need reliable information about the disease, its diagnosis, treatment, and individual prognosis. AI4KOnCo aims to provide verified medical information, thereby supporting and relieving the burden on medical staff when it comes to counseling and education. The result of the project should enable parents and patients to make informed and considered decisions about consenting to the therapeutic measures to be taken. To this end, the AI4KOnCo project is developing an app that provides parents of young cancer patients with reliable, understandable information and supports doctors in their counseling and education efforts.
To Read FurtherLEDSOL: Clean and Sustainable Water through Intelligent UV/LED Disinfection and Solar Energy Use
Project Duration: May 2022 - April 2025
The LEDSOL project aims to use renewable energies to produce clean drinking water in remote regions. It is based on a technology for UV/LED disinfection in combination with classic decontamination. The system is powered by lightweight, flexible solar cells and is designed to fit into a self-powered backpack, providing people in remote areas without electricity with an easy-to-use and affordable technology for reliable water purification.
To Read Further
Completed Projects in Recent Years
Arbeiten 4.0 – Chancen und Herausforderungen in Luxemburg
Laufzeit: Abgeschlossen 12/2017
Das Projekt „Arbeiten 4.0 – Chancen und Herausforderungen für Luxemburg“ ist eine Folgestudie des im November 2016 veröffentlichten Strategiepapiers „Die dritte industrielle Revolution in Luxemburg“ des US-amerikanischen Ökonomen Jeremy Rifkin und setzt sich mit den sozialen Komponenten des zukünftigen, ressourcenschonenden und digitalisierten Wirtschaftsmodells im Großherzogtum Luxemburg auseinander.
To Read FurtherEntwicklung eines Trainingsprogramms zur Verbesserung eines aktiven und gesunden Alterns durch die Nutzung von High-Tech Assitive Technology (AcTive)
Laufzeit: 01.09.2016 – 31.08.2018
Das übergeordnete Ziel von AcTive ist es, Trainingsmaterialien für ältere Menschen zu entwickeln, die passgenau auf deren Bedürfnisse und Lebenssituationen abgestimmt sind (z. B. Smartphones, Notrufsysteme).
To Read FurtherVerbundprojekt: Digitalisierte Dienstleistungen im Bereich der Ernährungsberatung von Personengruppen mit erhöhten gesundheitlichen Risiken bei Fehlernährung (DiDiER)
Laufzeit: 01.08.2016 - 31.12.2019
Das zentrale Ziel des Projekts ist es, die Beratungsqualität von Dienstleistern nachweislich zu verbessern. Hierzu wird erforscht, ob und wie digitale Technologien wie Apps und personalisierte Datenbanken Dienstleistungsprozesse im Bereich der Ernährungsberatung zum Vorteil von Patienten und Beraterinnen verändern können. Die hierbei gewonnenen Erkenntnisse sollen auch auf andere Dienstleistungen im Bereich der Gesundheitswirtschaft oder auf andere Beratungstätigkeiten angewendet werden können.
To Read Further
English 
German